Desktop Support Analyst

Apply now Job no: 497983
Work type: maximum term full time
Location: Sydney
Categories: Information Technology

Desktop Support Analyst

Are Media is the home of Australian magazines. Our extensive portfolio includes some of the country’s longest-running and most-loved brands, and boasts magazines, websites, videos, social, review sites, podcasts and experiences. This includes Australian Women’s Weekly, New Idea, Marie Claire, Gourmet Traveller, House & Garden, Wheels and many more.

About the role

You will be responsible for both the delivery of key IT by providing assistance & support to our employees both in-office and remotely as part of our O365 upgrade. This role will be working closely with Infrastructure, Operational Systems and our Business Application team members.

This role is a fixed term contract commencing early May and will offer either part time or full time opportunities 


  • Assisting in the deployment of Windows 10 & O365 to end user
  • Provide face to face and remote support to Are Media employees
  • Testing, debugging, diagnosing and correcting errors and faults in an desktop computing environment
  • Establishing guidelines and quality standards to ensure programs and applications perform to specification

Skills and experience

  • Will suit tertiary students in year 2-3 technology degree or equivalent
  • Understanding of hardware & network troubleshooting and fault finding 
  • Ability to effectively prioritise and execute tasks 
  • Strong attention to detail, analytical and conceptual thinker

Why Are Media?

Join a values based organisation built on respecting all, inspiring creativity and collaboration with others.  Excellent Employee Benefits Package including; discounted gym & swimming pool rates at Park Street CBD; regular beauty perks; discounts at cafes, restaurants & retail stores; as well as access to Are Media’s Learning & Development Offerings.
Are Media is committed to a diverse, respectful, collaborative & inclusive workplace. We know & value the success this brings for everyone and we welcome & encourage applications from diverse backgrounds

Please apply now and send your CV via the link.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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